Jr. Operations Team Leader

**The**_ Jr Operations Team Leader_** is responsible for monitoring the operation as a whole, making sure it is flowing and organized in the best way possible.**:** Essential Functions**:
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._
- The operations leaders act to attend and follow up the analysts' tasks, so as not to impact or minimize the impact on the client regarding changes or extra demands;
- They are responsible for monitoring the operation as a whole, making sure it is flowing and organized in the best way possible;
- Make sure the analysts are performing at their best and review any problems or delays on their part;
- They should report to the coordinator and manager any item that may affect the operation;
- Always analyze the best way to solve various problems related or not to the operation itself;
- Communication has to be clear and constant, aiming at the good of the internal and e...