Jr. Software Support (Vancouver Island residents ONLY)

All successful candidates are required to reside within commuting distance of our Langford/Victoria office location.

Plexxis does not offer remote work opportunities.

Salary Range: $62,500 - $82,500


Purpose:

A professional customer facing position, the Support Specialist is accountable for resolving customer software-related questions in a timely, efficient and friendly manner. This position has a significant impact on customer satisfaction and contributes to the overall experience and value that each customer realizes through the use of Plexxis solutions.

Shift start times may vary depending on company needs/requirements



Duties & Responsibilities:


+ Learn and be conversant in all aspects of the Plexxis Enterprise Resource Planning (ERP) system

+ Be proactive in recognizing and efficiently resolving issues

+ As required, diagnose and trouble-shoot issues post implementation software ques...