Jump Start your Career Customer Service Representative

About the role

Calling all customer service enthusiasts We are seeking a talented Customer Service Representative to join our dynamic team at IGT Technologies Philippines Inc.' in Pavia Iloilo. This full-time position will have you playing a crucial role in delivering exceptional customer experiences to our airline clients.

What you'll be doing

• Handling inbound customer calls with professionalism and empathy
• Responding to customer inquiries and resolving issues in a timely and efficient manner
• Accurately documenting customer interactions and following established processes
• Identifying opportunities to enhance customer satisfaction and promote additional services
• Collaborating with cross-functional teams to ensure seamless customer service
• Continuously expanding your product knowledge to provide informed guidance to customers

What we're looking for

• College Graduate (Optional BPO Experie...