Junior Application Specialist

About Company

Transparent BPO is a leading provider of contact center BPO services. Through talent, process and technology we integrate with our client's brand and culture to deliver a superior customer experience across all channels. We are looking for talented people who are committed to achieving excellence and will help us to continue to be a world-class provider of outsourced contact center solutions for our clients.

Job Overview

We are looking for a highly motivated Junior Application Specialist to join our team and support the operation of critical business applications. This role is responsible for ensuring operational continuity, managing incidents, supporting the transition from development to production, and collaborating on continuous improvement and automation initiatives.

The position provides direct technical support to end users in complex environments with multiple active applications and frequent incident generation.

Responsibilit...