Junior / Associate IT Operations Engineer at Promasidor

Promasidor is hiring both a Junior and an Associate ICT Operations Engineer to support its Ghana operations and several neighbouring countries. You’ll be part of our pan-African ICT team (PICT), keeping our infrastructure and users productive across a dynamic, multi-country environment.

We’re open to candidates with 1–5 years of experience. Appointment level (Junior or Associate) will depend on your experience and capability.

What You’ll Do

• Provide first-line helpdesk support to end users

• Install and maintain PCs, printers, scanners, and operating systems

• Deploy and support Microsoft 365 productivity tools (Outlook, Teams, Office)

• Track IT assets and assist with procurement and disposal

• Monitor backups, apply OS patches, and support security controls

• Document configurations and resolved issues

• Contribute to infrastructure projects and rollouts

If appointed at Asso...