Junior Branch Ambassador

Company: Union Bank of the Philippines

Position: Junior Branch Ambassador

Location: Ayala Rufino

Job Summary

The Junior Branch Ambassador advocates and promotes the use of digital banking channels, self-service machines, and other digital initiatives to enhance customer experience. Responsible for deposit account servicing and transaction processing while creating positive client interactions that foster loyalty and generate referrals for the bank.

Duties and Responsibilities

Digital Engagement

• Advocates the UBOnline App, The Portal, SME Business Banking App and Digital Transaction Portal.
• Executes maximum utilization of online banking, self-service machines and other digital channels during customer interactions and events.

Customer Engagement

• Delivers excellent customer service at every customer interaction.
• Properly addresses all custo...