Junior Client Success Manager

Mission

At Root, we are dedicated to empowering insurance players with innovative solutions that open new markets, drive growth, and deliver exceptional client value. As we continue to expand our footprint into the UK and beyond, we are doubling down on our commitment to providing an outstanding client experience.

The mission of the Junior Client Success Manager is to support the ongoing success and satisfaction of our clients by assisting in the management and nurturing of long-term relationships. This role focuses on helping drive product adoption, supporting day-to-day client needs, and contributing to the achievement of client outcomes through the Root Platform, all while learning to identify opportunities for growth and championing client engagement.

In this role, you will work closely with Root's Sales, Support, Professional Services and Product teams to relentlessly advocate for our clients and enable them to harness the full potential of our cuttin...