Junior Collection Officer (UAE National)

Provides management information and insights on all dimensions of work area

performance to facilitate discussion and decision making, both on a periodic basis and for ad-hoc management requests. 

Follows all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.

Communicate with customers to follow-up overdoes using all available methodologies (Calls, E-Mails & Visits).

Reconciliation of accounts, understand customers disputes, communicate internally with stakeholders to facilitate a successful resolving of customers disputes.

Update AR system for all customers portfolio handled with the actions taken per each follow-up.

Submitting invoices to customers whenever required, making sure customers required documentation a...