Junior Concierge

**Description:**

**Salary: £26,120.80 Service Charge (up to £600 per month)**

**About Great Scotland Yard Hotel - The Unbound Collection**

Few addresses are richer in history and anecdote than our hotel; a few steps away from Covent Garden and around the corner from Trafalgar Square our guests enjoy a wide variety of food and beverage offerings including quirky cocktails and local craft beers in the 40 Elephants Bar, evening drinks at our Whisky Bar, Sibin, and can indulge in an Afternoon Tea with a twist in The Parlour.

**Duties and responsibilities related to the Junior Concierge role**

·Assist in managing the full guest journey from pre-arrival to departure, ensuring every interaction is personalized, seamless, and aligned with 5-star luxury standards.

·Participate in check-in and check-out procedures, delivering a warm, efficient, and memorable welcome and farewell experience.

·Support service recovery efforts with di...