Junior Croatian-Speaking Customer Support

️ Key Responsibilities

• Respond to customer inquiries via phone, email, and live chat in Croatian

• Resolve issues efficiently and professionally, ensuring high levels of customer satisfaction

• Provide information about products, services, and order status

• Escalate complex issues to the appropriate departments when necessary

• Maintain accurate records of customer interactions

• Collaborate with team members to ensure consistent and quality service

Requirements

• Fluent in Croatian (C1 or above)

• Good level of English (for internal communication)

• Excellent communication and interpersonal skills

• Ability to work independently and manage time effectively in a remote environment

• Comforta...