Junior Customer Retention Executive

No Experience Required.

Fresh graduates are encouraged to apply

Excellent Communication is a MUST

This position is focused on the day-to-day and strategic operations that are mentioned below:

• To receive training in all the departments.
• To prepare a written summary/report about the training he went through in that specific department or area.
• Observe and learn from experienced workers to acquire knowledge of Standard Operating Procedures for better execution of departmental duties.
• Work in teams to achieve higher goals.
• This is inclusive of assisting in the management of current renewals.
• Upselling prepaid maintenance and reinstating lapsed customers.
• Coordinate with the team so that there are no communication barriers.
• Establish and maintain good relations with internal and external stakeholders.

Eligibility

• Excellent English written and verbal communic...