Junior Customer Service Specialist with Spanish

Swarovski
Full time Gdańsk, Pomeranian Voivodeship Information and Record Clerks
Posted:
June 09, 2026
Location:
Gdańsk, Pomeranian Voivodeship, Poland

Job Description

About the job

:

As a Junior Customer Service Specialist, you will play a key role in delivering the exceptional experience our customers expect from Swarovski. Your responsibilities include, but are not limited to:

  • Delivering high‑quality, consistent customer support by guiding customers through product selections, promotions, order details, and brand information with clarity and care

  • Responding to chat, email, and phone inquiries within established KPIs, ensuring timely, accurate, and professional communication

  • Resolving customer queries and complaints by actively listening, identifying root causes, selecting appropriate solutions, and ensuring complete resolution and customer satisfaction

  • Maintaining impeccable data accuracy across all systems to support smooth operations and a flawless customer experience

  • Handling sensitive information responsibly, including...

  • Apply for this Job

    Submit your application for the Junior Customer Service Specialist with Spanish position at Swarovski.

    Apply Now Save for Later

    Job Overview

    Job Type: Full time
    Location: Gdańsk, Poland
    Posted: June 09, 2026
    Deadline: July 19, 2026