Junior Customer Success Specialist

Pix4D

Full-time Shibuya, Tokyo Business Operations Specialists

Posted:

June 09, 2026

Location:

Shibuya, Tokyo, Japan

Job Description

PIX4D is looking for a Junior Customer Success Specialist to join our APAC sales team in Tokyo, Japan.
This role requires you to become an expert on our PIX4D products and provide technical support to customers and partners. You will be able to solve related issues with data acquisition, processing and post-processing. The ideal candidate has a background in geomatics/photogrammetry, excellent communication and people skills, as well as an interest and desire to evolve in a fast-growing technology company.
Responsibilities
Master PIX4D’s products and solutions and stay up to date on improvements 
Provide client support and resolve technical issues via a wide range of communication channels, including a ticketing system
Encourage seamless communication between the development team and the end-user by sharing customer experiences and staying up to date with the state of the product’s development
Provide training (online and in person)<...
                

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Job Overview

Job Type: Full-time

Location: Shibuya, Japan

Posted: June 09, 2026

Deadline: July 19, 2026