Junior Customer Support Specialist | Remote | AI SaaS Support

Overview

Process Street is an AI software and compliance operations platform startup from San Francisco. We help our customers build, document, automate, and track recurring workflows. Our platform automates the work, enforces the standards, and proves compliance so our global customers can run their businesses. We service over 3k customers around the world, and are VC-backed by Accel, Salesforce, and Atlassian.

Our mission is to make work fun, fast, and faultless for teams everywhere. Our culture values flexibility and a healthy, collaborative remote environment. We communicate asynchronously across 9 time zones, work autonomously, and take ownership of our work. We regularly do coffee chats, game-playing, storytelling, and more to build strong relationships. If you’re entrepreneurial and value impact, ownership, and flexibility we look forward to meeting you!

The Opportunity

We’re looking for a Customer Support Level 1 Specialist to join our Cust...