Junior Desktop Support Engineer

Position Overview:
We are seeking a highly motivated and skilled Junior Desktop Support Technician to join our team. The successful candidate will be responsible for providing technical support to end users, troubleshooting hardware and software issues, and resolving technical problems in a timely and efficient manner.
Responsibilities:

1. Attend to all IT related calls logged (Desktops, laptops, printers, network) within prescribed TFMC SLS
2. Support to all TFMC remote/satellite sites, including travelling and sleeping out
3. User administration on Siemens Hi-Path System
4. User administration on Equitrac Printing Accounting System
5. Pro-active support of all assets (printers, desktops, notebooks and telephones) to ensure optimal availability
6. Asset management; keeping IT Asset List up to date (printers; desktops; notebooks and telephones)
7. General housekeeping of regional IT Stores and server rooms
8. Monthly and ad-hoc re...