Junior Documentation Support Officer

Why You'll Love This Role

As a Junior Documentation Support Officer, you'll play a key part in the mortgage approval process by preparing formal and conditional approval letters that keep brokers and borrowers informed. You'll collaborate with cross‑functional teams, ensure data accuracy, and contribute to smooth operations every day.

This is your chance to build strong communication and technical skills in a supportive, fast-paced environment

What You'll Be Doing

Create and Manage Approval Letters

• Prepare accurate formal and conditional approval letters for brokers and borrowers
• Edit and maintain letter templates to meet quality and compliance standards

Ensure Data Accuracy

• Verify details against relevant documents
• Proofread all encoded information to ensure clean, error-free output

Collaborate and Coordinate

• Delegate completed letters to brokers/loan specialists
• ...