JUNIOR IT HELP DESK - FRENCH

Company Description

Inetum is a leading global IT services company dedicated to providing innovative solutions to our customers. We are committed to promoting a dynamic, inclusive, and diverse work environment where creativity and collaboration thrive. We are present in 19 countries and have more than 28,000 employees worldwide.

If you are looking for a dynamic, innovative, and technology-driven company, Inetum is the place for you! Come and be part of Inetum!

Job Description

Your future mission within the application support team:

• Ensure the efficient processing of all incoming requests (telephone, e-mails, etc.) from internal or external customers and partners, in full compliance with quality, control, security and confidentiality standards and procedures.
• Guarantee a high-quality customer relationship and contribute to its continuous improvement (customer care and satisfaction), notably by promptly escalating any signs of di...