junior it helpdesk

Joii Philippines Inc. provides offshore staffing solutions that allow our Australian builder clients to maximize their resources and profits by leveraging our talented pool of professionals in the Philippines. Our expertise includes Drafting, Rendering, Estimating, Construction Administration, Loan Processing, IT, and Accounting services.

Duties and Responsibilities:

• Ensuring New Employees are setup on time and have all necessary user details to full complete this process and procurement of machines for onboading employees.
• Ensuring that Ex-employee's details are Denied Access, Archived, Reallocated, on Time.
• Provide support to onshore and offshore staff. Troubleshooting, software issues, and access configurations
• Solving any users application issues and escalate them within a reasonable timeframe and avoid delays with Joii customers business duties.
• Escalating application issues in a reasonable time frame, to ensure that issues...