Junior IT Technician

We are looking for an Junior IT Support to join our IT team at Head Office.

This role is ideal for someone at the start of their IT career. Previous IT experience is not essential; what matters most is a positive attitude, a willingness to learn, reliability, the ability to work under pressure, strong problem-solving skills, good organisational and time management skills, and clear, effective communication.

You will act as the first point of contact for IT support, supporting colleagues across Head Office and restaurant locations, while working closely with external contractors and third-party support providers to help resolve IT issues.

Key Responsibilities

• First-line end-user Support for all IT systems. This includes end-user systems, general hardware and infrastructure(familiar with Dell/HP/Lenovo), local and wide area networking, enterprise business applications, MiCloud IP phone systems, Windows Server Active Directory, CCTV, cyber...