Junior Retentions Specialist - Growth & Renewals (Hybrid)

A financial services company is seeking a Junior Retention Representative in Cape Town to maintain relationships with existing and past customers. You'll proactively reach out to clients nearing the end of their funding agreements and engage with past clients for new opportunities. The role requires strong communication skills and a customer-focused approach. Ideal candidates should have 2-5 years in customer service and be comfortable with phone interactions. This position offers a hybrid work model.
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