Junior Sales Support Administrator

About the Role

Fortune Africa is seeking a motivated and detail-oriented Junior Sales Support Administrator to join our growing team. This position is ideal for a young professional who is eager to develop a career in sales and customer service within the printing and machinery industry.

Key Responsibilities

1. Basic Sales Support

• Assist in preparing quotes and sending them to customers.
• Capture sales orders into the system.

2. Customer Service Assistance

• Handle incoming customer calls and emails.
• Provide basic product information and direct queries to the General Manager
• Follow up on outstanding quotations and feedback

3. Data & CRM Updates

• Maintain customer details in CRM/spreadsheets.
• Record leads, follow-ups, and interactions.
• Ensure all documents are filed correctly.

4. Administrative Tasks

• Prepare documents, quotations, bro...