Junior Support Coordinator

Job Information
Date Opened 19/01/2026
Job Type Full time
Industry Technical Support & Customer Services
Work Experience 2 years
Education Level Grade 12 or equivalent
City Cape Town
Province Western Cape
Country South Africa
Postal Code 7405
Job Description
Octotel is an established and rapidly expanding Open Access Service Provider, specializing in Open Access & GPON connectivity. We are Cape Town's largest Open Access Network focused on both Fibre To The Home (FTTH) and Business (FTTB). Our fibre network has passed over homes and businesses in Cape Town. We offer a choice of services from over 65 of the country's leading Internet Service Providers.
Key Responsibilities
Processing of all fibre reconnect/migration orders.
Scheduling of all support tickets.
Engaging with and providing continuous feedback to ISP's regarding reconnect/migration orders.
Project reporting.
Providing daily administrative support tasks such as data ...