Junior Support Engineer

Description

ActiveState enables enterprise development teams to improve their security posture and increase developer productivity so they can deliver secure, working applications faster using secure open source software, which can be consumed as libraries and dependencies, secure containers, or runtimes, either directly from ActiveState’s website, portal, or command-line interfaces or via integration with other tools within our customers’ environments.

Department: Customer Success

Location: South America

Compensation: $1,000 - $1,500 / month

About You

You’re someone who gets satisfaction from bringing order to chaos. Incoming tickets, ambiguous requests, and competing priorities are part of your day to day. You know how to read a support request, figure out what’s actually being asked, and make sure it lands with the right person. You’re not easily overwhelmed, and you follow through.

You have so...