Junior Tech Operations and Customer Support Manager

At Nexa 24, the Junior Tech Operations and Customer Support Manager plays a crucial role in bridging technical operations with exceptional customer service. This position requires a professional with at least two years of experience, possessing strong skills in project management, technical troubleshooting, and hospitality management. The individual contributes to maintaining smooth technical operations and ensuring customers receive timely and effective support. They work closely with various teams to streamline workflows and improve service delivery without direct team management responsibilities. The role demands proficiency in customer relationship management, incident management, and the use of collaboration and workflow automation tools such as Jira to enhance operational efficiency.

Job Type: Full-time

Pay: Rs50, Rs80,000.00 per month

Education:

• Bachelor's (Preferred)

Experience:

• Project Management: 2 years (Preferred...