Junior Tech Support

Deliver timely and reliable Level 1 technical support that ensures smooth daily IT operations and a positive end-user experience.

Accountabilities:

• System Support
• Hardware and Software Setup
• Laptop Troubleshooting
• Network Assistance
• Biometrics Maintenance
• Inventory Management
• IT Ticket Management
• Device Issuances.

Qualifications

• Bachelor's degree in Information Technology or any related field.
• Fresh graduates are welcome to apply.
• Experience in Level 1 IT support, including hardware and Software setup, and laptop troubleshooting.
• Basic knowledge of network support, biometric systems, and device configuration.
• Experience with IT ticketing systems, inventory management, and device issuance.
• Strong problem-solving, communication, and organizational skills, with willingness to provide on-site support.

Benefits: