Junior Technical Support Analyst

**About Improvado**
Improvado is a fast-growing, AI-powered marketing intelligence platform trusted by global enterprises like ASUS, Docker, and Activision. We simplify complex data for marketing teams, enabling smarter budget decisions, campaign optimization, and ROI growth. Fresh off a $34M Series A funding round, we’re scaling rapidly and seeking passionate problem-solvers to join our mission.
**Your Impact**
As a Technical Support Analyst, you’ll be the frontline hero for marketers, resolving critical data problems that drive their strategic decisions. Your work ensures our platform delivers accurate, actionable insights—directly impacting client success and our product’s evolution.
**What You´ll Do**:
- ** Solve Complex Data Challenges**: Investigate issues like missing Reddit conversions by tracing data pipelines from source (API) to SQL transformations.
- ** Engage & Empower Customers**: Communicate via Helpdesk (Jira) and sometimes using video calls (Google Me...