Job Description
Applications are done outside of linkedin
Visit
Closing Date :
Introduction:
Business Unit: Altron Digital Business
Location: Gauteng
Appointment Type: Permanent
We are looking for a Junior Support Technician to provide End User Compute Support for users of Clients. Manage, maintain, and repair IT systems. To maintain the company's computer services and equipment. To provide guidance and best practices to Junior Support Technicians. Build partner relationships with client. Be trusted IT Advisor. The Required Tasks and Candidate Requirements are including but not limited to.
Required Tasks:
Ensure that contracted customer Service Level Agreements are met (resolved)
To ensure that calls logged are followed up / escalated, serviced, and resolved within the agreed SLA
To ensure that calls are logged retrospectively if no call was logged for work completed. (No ticket No Ride)
Ensure that calls are chec...
Apply for this Job
Submit your application for the Junior Technician: Support position at Next Career.
Apply Now Save for Later