Key Account Director

Key Account Director - Digital Agency

Up to £80k

Manchester (Hybrid)

I’m working with a high-performing independent digital agency to hire a Key Account Director to lead one of their most strategically important retail client relationships.

About the role

• Lead a flagship client account as the senior day-to-day contact, owning the relationship and overall client experience.
• Act as the central point of coordination between the client and internal strategy, delivery and specialist teams, ensuring a joined-up, outcomes-focused approach.
• Translate client business objectives into clear priorities and briefs for internal teams, maintaining momentum across all workstreams.
• Oversee account health: ensuring work is delivered on time, to a high standard, within agreed scope and commercial parameters.
• Lead and facilitate client meetings, planning sessions and per...