Key Account Management Team Lead

Let's start with the role

As a Key Account Management Team Leader, your primary responsibility is to oversee the day-to-day operations of the Key Account Management Team in Chile and ensure the effectiveness of our KAM approach, considering local market insights and the team's focus on achieving departmental key objectives related to customer retention and loyalty. The Team Leader will be responsible for driving high performance within the team, as well as supporting their development and mentorship.

• Manage the day-to-day operations of the Key Accounts Team, coordinating tasks and ensuring their timely and efficient execution;
• Deliver exceptional and proactive service, providing a top-tier gaming experience to our Key Accounts to enhance customer retention and satisfaction;
• Ensure high performance in the Key Account (KA) segment within their respective markets and meet specific KPI targets for the...