Key Account Manager (Global Social Media)

About us

At Dyson, we solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. Our Customer team shapes extraordinary experiences for Dyson owners worldwide. We deliver proactive, fast, and thoughtful support that makes customers feel valued. We build loyalty through meaningful engagement, inspire advocacy, and turn every interaction into long‑term connection. Guided by our principles - effortless experiences, global consistency, personalisation, and relentless improvement - we ensure every customer’s journey with Dyson is exceptional.

About the role

As our Key Account Manager – Social Media, you’ll steer our outsourced social media response operations across global markets, languages, and channels. You’ll be the bridge between Dyson and our social media agency partners, ensuring every public engagement reflects our tone of voice and brand standards—delivering a consistent, a...