Key Account Manager

About us

DHL Supply Chain, part of DPDHL Group, is the world’s leading contract logistics provider. Combining value-added and management services with traditional fulfilment and distribution, our customized, integrated logistics solutions drive efficiency, improve quality and create competitive advantage.

DHL Supply Chain offers specialist, proven expertise within the Auto-Mobility, Consumer, Chemicals, Energy, Engineering & Manufacturing, Life Sciences & Healthcare, Retail and Technology sectors. As today’s global markets grow, our innovative logistics solutions are ready to help.

Responsibilities

Towards Customer

• Is the customer’s main point of contact for topics of strategic and tactical relevance, especially for commercial, but also for important operations matters


• Manages customer relationship during operational crises and other escalations


• Establishes communication matrix with customer and upholds disciplin...