Key Account Manager

• Build and maintain strong rapport with landlords / owners, ensuring their satisfaction with our services by open communication and understanding of their needs.
• Regularly check in with owners to address any concerns or inquiries, reinforcing their confidence in company's management services.
• Provide a personalized service experience, making each owner feel valued and prioritized.
• Organize periodic meetings or calls with owners to discuss the performance of their properties and explore ways to enhance their investment returns.

Revenue Optimization

(Identify Opportunities for Cross-Selling and Up-Selling)

• Analyze the potential of each unit to identify opportunities for increasing or maximizing revenue through additional services, upgrades or marketing strategies.
• Propose tailored recommendations to owners, such as furnishing options, property enhancements or short-term rental strategies that could increase ...