Key Account Manager

Job Summary
The Key Account Manager is responsible for managing and growing strategic customer accounts by building strong, long-term relationships with key stakeholders. This role requires deep understanding of customer needs, the ability to clearly communicate the value that Pacific Magalang brings, and strong internal coordination to ensure customer requirements are delivered effectively. The Key Account Manager serves as the primary link between customers and internal teams to ensure alignment, value delivery, and customer satisfaction.

Key Responsibilities

• Manage and strengthen relationships with key accounts and senior stakeholders
• Develop an in-depth understanding of customer needs, business objectives, and challenges
• Clearly communicate and position the value proposition of Pacific Magalang to customers
• Act as the lead point of contact for customers, ensuring consistent and professional engagement
• Coordinate internall...