Key Account Manager

The Key Accounts Manager (KAM) is responsible for managing and growing strategic accounts for Lotto system deployment, gaming terminals, and related services provided to PCSO-accredited outlets and partners. The role focuses on account profitability, service-level delivery, operational excellence, and strict compliance with PCSO regulations and gaming standards.

Key Account Management

• Manage assigned key accounts including Lotto outlet operators and institutional partners.
• Act as the primary liaison between clients, internal teams, and PCSO representatives.
• Ensure high client satisfaction through proactive account servicing and issue resolution.
• Identify opportunities for terminal deployment, outlet expansion, and value-added services.
• Develop account plans to drive volume, revenue, and long-term partnerships.
• Support negotiations, contract renewals, and service-level agreements.

Op...