Key Account Manager

Key Responsibilities

• Develop and manage relationships with ship owners, ship managers, superintendents, and ship chandlers

• Maintain high levels of customer satisfaction through regular engagement and follow-ups

• Handle sales negotiations, enquiries, and deal closures efficiently

• Drive new business development and sales hunting activities

• Prepare monthly sales reports, forecasts, and market analysis

• Plan and execute sales action plans to secure leads and prospects

• Lead and mentor a team of indoor sales coordinators, providing guidance on sales issues

• Represent the company at marine exhibitions and industry events

• Manage client meetings, correspondence, and relationship-building activities

• Travel locally and regionally to support business growth