Key Account Manager

Job Purpose

• Ensure and/or develop the turnover of the area according to the sales objectives defined by management

Job Duties and Responsibilities

MISSIONS / ACTIVITE / TACHES

• Analyse customer expectations/needs within the area, propose appropriate technical solutions, prepare costings and commercial proposals.
• Manage the processing of quotations and orders.
• Build customer loyalty and identify new customers and prospects.
• Ensure and develop a strong field presence.
• Carry out competitive intelligence (prices, technology, services…) and report relevant information.
• Perform administrative tasks related to sales activities (updating customer/prospect data, scheduling appointments, drafting reports…).
• Carry out after-sales service actions in the field, either alone or with an authorized person.
• Monitor/be informed about after-sales service processing in the area.
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