Key Account Order Management Representative

**About Our Team**

We are the KAS Order Management Team, coordinating between departments, countries, and stakeholders and managing the full lifecycle of customer purchases. We are acting as the first bridge for our business customers, handling various tasks related to 15+ countries. Every day, we monitor EDI orders, resolve issues, keep customers informed, and handle many queries in close collaboration with Sales, Operations, Customer Care, Master Data, IT, and Finance.

We are a collaborative, supportive team with broad process knowledge, creative problem-solving skills, and an empathetic attitude. As we expand across more business areas and regions, the new team member will help manage key account EDI orders and drive seamless coordination with stakeholders. We focus on strong relationships, responsiveness, and accuracy, proactively identifying and resolving issues while combining a structured, tactical approach with strategic thinking – and we always back each othe...