Key Accounts

This Job is posted by Taraki on behalf of its client,
Smartlane IT Solutions Pvt Ltd
. Candidates can apply here and also check out more jobs directly on our website.

JOB DETAILS
As a Key Accounts & Sales Manager, youll play a dual role – managing top-tier client relationships while actively pursuing new business opportunities. Youll be responsible for client retention, upselling Smartlanes suite of services, and driving new partnerships with e-commerce businesses across Pakistan.

What Youll Be Doing

Key Account Management:

• Own and grow relationships with key clients, acting as their strategic partner and day-to-day contact.
• Conduct regular performance reviews, track delivery success, return rates, COD settlements, and address any escalations.
• Identify client pain points and match them with relevant Smartlane products (Smart Delivery, Smart Settlements, Smart Finance).
• Work cross-functionally with operations, tech,...