Key Client Executive

Job Details:

• Complaint management
• Ticket handling
• Respond to client's queries via outbound calls, WhatsApp and emails
• Working on forcefully open, refund, and operational queries
• Strong relationship building with clients & close inter departmental coordination for timely resolutions
• Data management / daily activity reports

Job Requirement:

• Having 1-2 years experience in coordination & client handling
• Complaint management solution
• Strong written & verbal communication skills
• MS Excel

Job Type: Full-time

Pay: Up to Rs50,000.00 per month

Education:

• Bachelor's (Required)

Experience:

• complaint management: 1 year (Required)
• Coordination: 1 year (Required)
• client management: 1 year (Required)

Work Location: In person