Kinney Homecare Customer Service Representative

**Overview**

**Scope of Responsibilities:** Responsible for Receptionist activities as well as patient insurance verification. Answer phones as necessary.

**Responsibilities**

Job Responsibilities:

+ Gather patient information by taking initial demographic information from rental source and document on Patient Information Sheet/computer system
+ Verify all types of insurance and assist in creative financing when no insurance is available
+ Set up initial paperwork
+ Pre-qualify customers for reimbursement purposes
+ Answer phone calls in a professional manner
+ Project a positive first impression by greeting customers with exceptional customer care
+ Computer input to include new patient data and various patient updates
+ Unpack shipment when received and stock shelves as required.

**Qualifications**

**Education:**

+ Minimum: High School Diploma or GED

**Experience:**

+ Preferred: 0-1...