Knowledge Associate

Job Location: Nairobi, Kenya
About the role:
The role holder is in charge of assisting the organization's learning and development operations through effective knowledge management, learning system administration, and training quality assurance. This role ensures that training delivered across country regions meets the organization's standards. Through virtual audits and content management, the role upholds quality, accuracy, and uniformity in all training materials and delivery methods. The Knowledge Associate key deliverable will be ensuring classroom training quality standards, managing LMS operations, maintaining and updating of our digital Library.

What you would be expected to do:

• Conduct virtual audits on training videos submitted by regional mentors.
• Process learners activation and deactivation requests on our LMS platform.
• Maintain accurate, up-to-date records and coordinate with relevant teams to ensure timely execu...