Knowledge Management Specialist II

Role Details
Contract Duration: Full time
Training Schedule: Monday - Friday, 9PM – 6AM Manila Time
Work Schedule: Monday - Friday, 9PM – 6AM Manila Time
Work Type and Location: Remote, Metro Manila
Expected Start Date: Feb 19, 2026
About Us
Crescendo represents peak CX performance in the AI era. We combine world-class outsourcing expertise with innovative technology to set a new standard in CX and operations, delivering results that scale and support that never sleeps.
More than that, Crescendo is about people. We don't just connect talent with opportunity—we create a place where careers grow, ideas thrive, and people are empowered to make an impact. Join us at Crescendo, and let's build the future of customer experience together.
Welcome To Crescendo. Welcome To What's Next.
The Role
The Knowledge Management Specialist II ensures Crescendo's AI systems have access to the most accurate, up-to-date, and relevant information across partner knowledge base...