KYC Operations Sr. Supervisor

The KYC Operations Sr. Supervisor is an intermediate management-level position responsible for providing full leadership and direction to a team of employees to provide Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting services in coordination with the Compliance and Control team. The overall objective of this role is to ensure the development and management of a dedicated internal KYC (Know Your Client) program at Citi.

**Responsibilities:**

+ Provide people management and development responsibilities and ensure team service level standards are met
+ Liaise with Compliance department and senior management within business units supported
+ Oversee new client onboarding and implement process enhancements to improve client onboarding experience
+ Provide Management Information System (MIS) reporting to senior management and ensure delivery of targets within timelines dictated by BAU and Refresh Program
+ Monitor account r...