KYC Team Leader

What can we offer you?

• Private Counselling with a weekly confidential helpline available
• SimplyHealth private healthcare plan
• £150 Wellbeing Allowance per year
• Working elsewhere policy (4 weeks per year)
• Buy and sell annual leave scheme (upto 3 days per year)

What will you be doing as a KYC Team Leader:

• Leading, coaching, and developing a high-performing KYC team
• Managing day‑to‑day workflow, productivity, and service levels
• Supporting the resolution of complex and high‑risk customer cases
• Ensuring AML and KYC processes are completed accurately and efficiently
• Monitoring team performance and delivering regular feedback and development support
• Building strong relationships with internal stakeholders and customers
• Identifying opportunities to improve processes and customer experience
• Supporting compliance reporting, audits, an...