L1 IT Helpdesk & Chat Support Specialist

Infosys Limited

Full-time Mexico, ciudad de méxico Soporte técnico y administración

Posted:

June 03, 2026

Location:

Mexico, ciudad de méxico, Mexico

Job Description

                    Infosys Limited is seeking a Global IT Service Desk Chat Support Consultant in Mexico City. The role involves providing real-time technical assistance, accurately logging incidents in the ServiceNow system, and ensuring compliance with Service Level Agreements. Candidates should possess strong written communication skills, proficiency in ServiceNow, and basic troubleshooting abilities. The position aims to enhance user experience by adhering to established procedures and an approved manual.
#J-18808-Ljbffr
                

Apply for this Job

Submit your application for the L1 IT Helpdesk & Chat Support Specialist position at Infosys Limited.

Apply Now Save for Later

Job Overview

Job Type: Full-time

Location: Mexico, Mexico

Posted: June 03, 2026

Deadline: July 13, 2026