L1 / L2 Application Support Engineer - Airline Operations (N)

Overview

Company: Sopra Steria is a listed European tech leader specializing in Consulting, Digital Services, and Software. With 60,000 employees worldwide across Europe, North America and Asia, Singapore serves as the HQ for our APAC operations. We focus on delivering Infrastructure, Cloud and Cybersecurity services across the region.

Role Overview: The L1/L2 Application Support Engineer will provide first- and second-line support for airline operations applications, ensuring high availability and reliability of flight operations, crew management, navigation, performance, and training platforms. The role operates in a shift-based global support model, supporting mission-critical airline operations, and follows ITIL-based service management practices.

CLIENT Application Landscape (Scope of Support): Support coverage includes, but is not limited to:

• Flight & Crew Operations
• N-Crew Planning
• N-Ops & Crew (R...