L1 / L2 Application Support Engineer - Airline Operations (N)

Company:

Sopra Steria is a listed European tech leader specializing in Consulting, Digital Services, and Software. With 60,000 employees worldwide across Europe, North America and Asia, Singapore serves as the HQ for our APAC operations. We focus on delivering Infrastructure, Cloud and Cybersecurity services across the region.

Role Overview

The L1/L2 Application Support Engineer will providefirst- and second-line support forairline operations applications , ensuring high availability and reliability offlight operations, crew management, navigation, performance, and training platforms .
The role operates in ashift-based global support model , supportingmission-critical airline operations , and followsITIL-based service management practices .

CLIENT Application Landscape (Scope of Support)

Flight & Crew Operations

• N-Crew Planning
• N-Ops & Crew (R...