L1/L2 Service Desk Support

STAFFVIRTUAL
Full-time Cebu City, Cebu other-general
Posted:
June 10, 2026
Location:
Cebu City, Cebu, Philippines

Job Description

Job Title: L1/L2 Service Desk Support (Remote)

About the Client:

Is a Managed IT Service Provider (MSP) in the Denver Metro area. They specialize in providing customers with end-to-end Information Technology (IT) services and support, including servers, networking, workstations, end-user support, remote monitoring and management, cloud backup and disaster recovery, network threat and mitigation strategies, and procurement services. Has been serving existing clients since 2002 with clients range from small and medium-size businesses across multiple industries and services.

Overview:

We seek a dedicated Service Desk Associate Tier 1/2 to join our team. The ideal candidate will have at least 2 years of experience in the IT industry and a strong foundation in network configuration and end-user troubleshooting. You will be responsible for ensuring top-notch customer service while resolving technical issue...

Apply for this Job

Submit your application for the L1/L2 Service Desk Support position at STAFFVIRTUAL.

Apply Now Save for Later

Job Overview

Job Type: Full-time
Location: Cebu City, Philippines
Posted: June 10, 2026
Deadline: July 20, 2026