L1 Service Desk Pro — Onsite IT Support & Fast Resolutions

A leading IT services company is seeking a Service Desk Agent L1 in Metro Manila to provide first-level IT support for customers and employees. The role requires troubleshooting hardware, software, and network issues via various communication channels, ensuring high customer satisfaction. Ideal candidates will have technical helpdesk experience and strong communication skills. This position is full-time with a competitive salary, various benefits including health insurance, and may require 24/7 shift work.
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