L1 Support for End User Migration

Appeling Points :


Opportunity to gain hands-on experience in onsite IT device migration projects and strengthen desktop support skills in a practical environment
Exposure to a wide range of end-user support tasks including L1 troubleshooting, Outlook issue resolution, and shared drive mapping support
Work collaboratively with global remote migration teams, enhancing communication, coordination, and IT operations experience


Annual salary : 8 Million yen and above

 Job Qualification


Provide onsite presence and coordinate with remote migration teams during scheduled device migration windows
Perform basic desktop support activities to assist users during laptop/desktop migration
Assist end users with device login, credential validation, and first access post migration
Provide physical console access, rebooting, and power cycling of devices as instructed by remote engineers
Perform basic physical tro...